1) What is your quotation service?
We will send you our official quotation sheet within 24 hours, If your part are special, we will send you email to let you know our feedback, but will not over 48 hours.
2) Can you supply sample or prototype service?
Yes, we can make sample or prototype for customers, for the cost it depends on the parts situation, if the parts complicated or need Jig or tool to finish, we will charge some cost, but just for basic cost
3) How about you minimum order?
Diode Machining never give up order because small qty, since our principle is to make our customer to be satisfied and to be life long business partner.
4) Do you supply delivery service
Yes, we can, if you require we supply you the delivery services, we will quote you delivery costs strictly according to delivery terms.
5) How we arrange payment?
You can pay us by Paypal or T/T: Telegraphic Transfer (wire transfer); Payment terms: TT 30% in advance, 70% balance against B/L
6) How soon we can get the shipment?
We will arrange production since the order and payment be confirmed, we will take 15 - 20 days to arrange production, book shipping will take less than 7 days. Delivery time depend on the destination port.
7) Can you provide urgent order service?
Yes, we help a lot of customer to deal with their urgent requirements, when you need this service, pls send email to ryan@diodemfg.com, he will handle your order requirements, and replied you within 24 hours.
8) What is your urgent order service?
If the order only for day time working need 15 days finish, we promise customer 7 days to be delivery, then your order will be put on our priority to manufactory
9) What is cost for urgent order service?
Diode Machining follow countries policy to our every workers, when the urgent order service be provided, we need our workers to working on the night, so we will pay double salary for our workers, for the extra charges, it depends on our customer and products, most of urgent service for our old customer is free, for generally cost, we will be mark up 30% for your total payment, if you choose this urgent order service.
10)If I have never to do business with China or international, Diode Machining can provide us what kind of service, in order to support us to be smoothly to get what we order?,
Diode Machining technology has run business in US market more than 10 years, we can easily to handle a customer’s requirements for import, we can provide the service as below, arrange shipment by our agent.
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